I bought the Marlin Premium version and yesterday I downloaded the file, but I couldn’t install it. It says there was a error, its missing something in the zip file. And now I tried do download it again (http://volthemes.com/member/member) and it shows blank page. Could you help me, please?

Hi @peacefulminds,

Thanks for getting in touch with VolThemes Support.

I assume that you found Missing style sheet error when installing the theme.

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly.

Firstly you need to unzip the file ‘marlin-package-1.0.1-unzipme.zip’.
the package inside including ‘parent theme’, ‘child theme’, and documentation.

once you unzip the file, please make sure to upload marlin.zip through your WordPress admin section.

  • Go to ‘Appearance > Themes’ section
  • Click ‘Add New’ and select the ‘Upload Theme’ option
  • Choose the marlin.zip file and press ‘Install Now.
  • After uploading the theme, you must activate it. Navigate to the Appearance > Themes page to activate the ‘marlin’ theme.

That’s it! You’re all set and ready to go 🙂

VT Support

When I try to install the zip-file to WordPress I get the error message “The package could not be installed. No valid plugins were found.”. I am not very skilled with a computer but I have tried to unzip the file and try with the different “components” with the same result as with the entire download. Hellp would be appreciated!

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