hi i have kerli theme installed and also installed woo commerce plugin for an online store, and the “Product Image” option is not available in this theme, when i switch to another them the option to add “Product image” is available.

If switching the theme resolves the issue, you will need to contact your theme provider and ask them to investigate why the Add Product Image isn’t available. It is most likely they haven’t added post_thumbnails support.

Hi @cjashley,

Thanks for getting in touch with VolThemes Support.

The theme updated on May 1, 2016 and the issue with the “Product image/featured image” already fix as well with the compatibility with WooCommerce 2.5.5.
All you have to do is download the newest version of Kerli from your member area, unpacks the zip file in a temp directory, delete the old version and moves the new version to the wp-content/themes directory.

To learn more about updating WordPress theme on your existing installation please visit this knowledge base article to learn about a better way to update your theme.

Best regards,

VolThemes Team

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